Retail security systems that cut shrink and protect staff
Metwide's retail security systems combine CCTV, alarms, access control and 24/7 monitoring to reduce theft, protect staff and create safer stores across NSW and QLD.
Stop theft sooner, support your team, and keep stores running smoothly
Shrink hurts margins and staff confidence. Shoplifting, refund fraud and after-hours break-ins can turn busy shifts into stressful ones. Many stores also juggle ageing cameras, mixed hardware and limited remote access, making it hard to see what's happening across sites in real time.
Our approach is simple: design the right mix of CCTV, alarms, access control and monitoring for your store, then tie it together with clear escalation steps. You get live visibility, better evidence, and faster responses, without drowning your team in alerts. We support single stores and multi-site retailers across Sydney, Brisbane and the Gold Coast.
Control every store from anywhere
Faster response
Verified alerts reduce noise and speed up help when it counts.
One view, many sites
Check cameras, doors and alarms across all stores in one dashboard.
Proof when needed
High-quality video and logs help resolve incidents quickly.
Flexible rollout
Start with one store, expand to ten, keep the same tools and playbook.
Complete entry and loss-prevention toolkit
CCTV with smart analytics
24/7 recording with people counting, line-crossing and loiter alerts. Review incidents fast and export evidence securely for insurers or police.
Intrusion alarms and duress
Protect after-hours with sensors on doors, windows and glass. Add discreet duress buttons so staff can call for help without drawing attention.
Access control & audit trails
Control stockroom and back-of-house access with cards or mobile credentials. Track who entered and when to cut internal loss and improve safety.
POS exception review
Flag refunds, voids and discounts for quick video cross-check. Reduce refund abuse and speed up investigations with synced timelines.
24/7 monitoring with clear SLAs
Operators verify events, call your contacts, and escalate to police when required. You'll know what happened and when, without wading through false alarms.
Optional fog and EAS layers
Add fog deterrent for smash-and-grab risk and EAS gates/tags for open-floor stock. Combine with cameras for stronger evidence and deterrence.
Reduce theft, lift confidence, and keep trading
Lower shrink
Analytics, access control and exception review help stop loss before it becomes a pattern.
Safer staff
Duress and verified response mean your team never feels alone during tense moments.
Faster incident resolution
Clear evidence saves time with insurers and police, and prevents repeat events.
Better customer experience
Visible security deters theft without making shoppers feel watched or slowed down.
Multi-site efficiency
One dashboard for many sites saves management time and standardises training.
Future-ready platform
Add stores and features as you grow, no full rip-and-replace.
Why retailers choose Metwide for design, install and monitoring
Licensed local team across Sydney, Brisbane and the Gold Coast
Our technicians are security-licensed and based locally for fast response.
Design to monitoring under one roof to avoid finger-pointing
Single point of accountability from planning through ongoing support.
Vendor-neutral builds that fit goals and budgets
We recommend equipment based on your needs, not manufacturer incentives.
Clear escalation playbooks with agreed response times
Everyone knows what happens when an alarm triggers.
Multi-site rollout with standard configs and training packs
Consistent setup across stores simplifies management and onboarding.
Evidence-first setups for clean exports and audit trails
Video and logs ready when you need them for claims or investigations.
Straightforward pricing and staged upgrades
No hidden costs, with options to expand as your needs grow.
Ready to cut shrink and support your team?
Book a quick call to map risks in your store and get a tailored quote.
Who We Help
Industries we protect
Common questions about retail security systems
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Interested in retail security systems?
Get a fast, tailored quote and a simple rollout plan for one or many stores.
Get my tailored quoteOr call us directly at 1300 300 210